Repairs washers, dryers, dishwashers, refrigerators, ovens, and range hoods for homes in Hestwick.
Rating summary
4.3
out of 5
12 reviews
Rating breakdown
Business details
Address
14 Depot Road, Hestwick
Phone
(000) 555-0148
Hours
Monday to Friday 8:00–18:00, Saturday 9:00–13:00
Web address
pellam.example
Reviews
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Showing 12 reviews.
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AL
Avery Linden
Canada ·
Verified
5 out of 5
Washer repaired on the first visit
The technician arrived inside the booked window, replaced the door latch, and ran a full cycle before leaving. The invoice matched the quote I approved by email.
Reply from Pellam Appliance Repair
Thank you, Avery. We are glad the latch repair held and that the quote was clear.
SC
Samir Calder
United States ·
Verified
5 out of 5
Clear pricing before any work
I received a written estimate for a refrigerator fan. They waited for my approval before ordering the part. The fridge has run quietly since the visit.
Reply from Pellam Appliance Repair
We appreciate the note, Samir. Written approval before parts are ordered is our usual process.
NP
Noelle Park
United Kingdom ·
Verified
4 out of 5
Good repair, slow to book
The dishwasher repair itself was fine and the leak has stopped. It took nine days to get an appointment, which was longer than I wanted.
Reply from Pellam Appliance Repair
We were short on evening appointments that week. We have added two more Tuesday windows.
RE
Rowan Ellis
Australia ·
Verified
5 out of 5
Oven temperature is steady again
They replaced a worn sensor and checked the oven at two set points. My usual baking time works again.
MC
Mina Cho
Germany ·
Verified
3 out of 5
Part arrived later than planned
The repair was careful, but the replacement pump took an extra week. I only heard about the delay when I called.
Reply from Pellam Appliance Repair
The pump was on back order. We should have sent a written update without waiting for your call. We are sorry for the delay.
HQ
Harper Quinn
Ireland ·
Verified
5 out of 5
Dryer heats correctly now
The home visit was for a dryer that would not heat. They showed me the failed element and the new one side by side before fitting it.
JN
Jules Navarro
France ·
Verified
4 out of 5
Polite staff, small follow-up
The refrigerator seal was replaced neatly. I had to call once to get the part warranty in writing. They emailed it the same day.
Reply from Pellam Appliance Repair
The warranty terms are now included on the invoice so you do not need a separate call.
OB
Owen Briggs
New Zealand ·
Verified
2 out of 5
Missed the first appointment
A technician did not arrive for the morning booking. They came two days later and did fix the washer, but I had taken time off work for the first visit.
Reply from Pellam Appliance Repair
We missed that appointment because of a routing error. We refunded the call-out fee and completed the repair on the return visit.
RO
Reese Okada
Japan ·
Verified
5 out of 5
Range hood is quiet
The fan motor was replaced and the filter housing was cleaned. The hood is much quieter on the low setting.
CB
Casey Brennan
Sweden ·
Verified
4 out of 5
Solid work on a dishwasher leak
They found a split hose and replaced it. The kitchen floor has stayed dry. I would have liked a text when the van was nearby.
PS
Parker Solis
Spain ·
Verified
5 out of 5
Same-day help with a freezer alarm
The freezer was alarming and warming. They came the same afternoon, replaced a thermostat, and checked the temperature before leaving.
QA
Quinn Adler
Netherlands ·
Verified
5 out of 5
Explained what failed
They described the failed control board in plain language and left the old part with me. The range has been reliable since.
Reply from Pellam Appliance Repair
Thank you, Quinn. We leave replaced parts when it is safe to do so, so you can see what changed.